Terms & Conditions

Last updated: November 9, 2026

Company: Charleston Nomadic Detailing DBA Charleston Pressure Washing Services ("Company," "we," "our," or "us")

Website: https://pressurewashingwv.com/

1. Program description and acceptance of terms

Charleston Nomadic Detailing DBA Charleston Pressure Washing Services operates one or more text messaging, email, and call programs (collectively, the "Programs") to communicate with customers and prospects regarding our services. These Programs may include, without limitation:

• Service-related alerts and reminders
• Customer support and scheduling updates
• Post-project follow-up communications, including satisfaction surveys, Net Promoter Score (NPS) collection, qualitative feedback about completed work, and invitations to leave public reviews on third-party platforms
• Where permitted, limited informational or promotional messages related to our services

By providing your contact information (including your mobile phone number and email address) and opting in to receive messages from us, or by using our Website or services, you agree to these Terms & Conditions and our Privacy Policy (together, the "Terms"). If you do not agree, please do not enroll in any Program or use the Website.

Program / brand name(s): "Charleston Nomadic Detailing DBA Charleston Pressure Washing Services Customer Communications"

Program description: One-time and recurring communications by SMS, MMS, phone, and email related to service scheduling and support, post-project surveys (including NPS), feedback collection, and invitations to leave public reviews, as well as other service-related and, where permitted, limited promotional messages.

2. Message frequency and charges

• Message and data rates may apply.
• Message frequency may vary based on your interactions with us and which Programs you join.
• Your wireless carrier may charge you for text messages according to your mobile plan. You are responsible for any such charges.

3. Opt-in and opt-out

You may opt in to receive messages from us by submitting a form on our Website that includes consent language, requesting text or email updates, providing your information during a service interaction, or otherwise agreeing to receive communications.

Opt-out instructions (STOP)

To stop receiving text messages from a Program, reply "STOP" to any message we send you. After you send "STOP," we may send you a one-time confirmation message to confirm that you have been unsubscribed from that Program.

Help instructions (HELP)

If you need assistance with a Program, reply "HELP" to any message or contact us using the information in Section 6.

4. Carrier disclosures

Carriers are not liable for any delayed or undelivered messages. Availability of a Program and performance of message delivery may be affected by your carrier's coverage and network conditions.

5. Post-project survey and review requests

After a project or service is completed, we may contact you by phone, SMS/MMS, or email to:

• Request that you complete a satisfaction survey
• Collect a Net Promoter Score (NPS) or other rating regarding your experience
• Gather qualitative feedback about the work that was performed
• Ask you to leave a review on public platforms, at your discretion

Your participation in surveys, feedback requests, or public reviews is voluntary. Declining to participate will not affect your ability to receive services from us.

6. Customer support and contact information

Phone: (304) 721-1915
Email: [email protected]
Website: https://pressurewashingwv.com
Charleston, WV (service-area business; no public street address)

You may also reply HELP to any text message for assistance.

7. Link to Privacy Policy

For more information about how we collect, use, and share your information, including information collected through the Programs and the Website, please review our Privacy Policy.

8. Website use

You agree to use the Website only for lawful purposes related to learning about our services, requesting quotes, purchasing gift cards, or communicating with us. Do not attempt to disrupt the Website or submit false information.

9. Quotes and services

Website content is informational. Quotes are provided after you share the details of the work you want. A quote is not a guarantee of availability on a specific day until we confirm it with you. Payment methods include card, check, or cash unless otherwise agreed for a specific job.

10. Changes to these Terms

We may update these Terms & Conditions from time to time. When we do, we will revise the "Last updated" date at the top of this page.