Making Charleston Shine, One Property at a Time.
Frequently Asked Questions
Straight answers about window cleaning, screens, Clear-View Maintenance Plans, house washing and storefront work around Charleston, WV. Don't see your question? Call or text me and I'll answer it myself.
Window cleaning
What's included in a window cleaning?
Exterior window cleaning covers the glass, frames and sills. Screen cleaning, repair and rescreening are available as add-ons. Just ask and I'll include them in your quote. Window tracks are quoted separately. Interior cleaning is available too, so you can choose exterior-only or inside-and-out.
Do you clean the whole house or just certain windows?
Most visits start with exterior window cleaning around the whole house, with interior available when you want it. That way every window matches and nothing gets missed. Hard-to-reach picture windows are welcome too.
How often should my windows be cleaned?
Spring and fall is a good rhythm for most homes. If you live near big trees, a busy road or heavy spring pollen, the outside glass may want attention more often. I'll tell you what I see on your house rather than push a one-size schedule.
Can you reach upper-floor, foyer and sunroom glass?
Yes. Mention tall foyer windows, transoms, sunrooms and upper floors when you ask for a quote. A photo that shows the window and the ground below it lets me plan the access before cleaning day.
Do you work on older homes with divided panes?
Yes. Older windows all differ, so send a picture of the layout and point out anything fragile or loose. I'll look at the glass, frames and glazing and flag any concerns before we agree on the work.
What about paint specks, stickers or construction dust?
Let me know up front. Leftover residue from a build or a renovation takes different work than a routine cleaning, so I take a look first and tell you what can be treated before the visit is confirmed.
What if rain or a bird spots my windows right after you clean?
That's what the 7-Day Exterior Window Touch-Up Guarantee is for. If weather or a bird spots your exterior windows within 7 days of your cleaning, let us know and we'll touch up the affected windows free.
Do I need to be home?
For inside windows, we'll set up access together. For outside work, just tell me about gates, pets and where I can park, and we'll plan around them.
Screens
Are screens included?
Not automatically. Exterior window cleaning covers the glass, frames and sills. Screen cleaning, repair and rescreening are add-ons. Just ask and I'll include them in your quote. Window tracks are quoted separately.
Do you clean window screens?
Yes. Clean screens are what make the whole window look finished, and screen cleaning goes right on the same quote as your windows. Just ask.
Can you repair or replace torn screens?
Yes. I repair small tears, and rescreening replaces worn or torn mesh in your existing frames. When a frame can't be saved, full screen replacement is available. It can all go on the same quote as your window cleaning. See screen repair and rescreening.
Ongoing care
Can I put my windows on a regular schedule?
Yes. Clear-View Maintenance Plans are recurring window cleaning. A regular schedule makes clear windows easier to keep up through the year, without you having to remember to call. When you ask for a quote, choose One-time cleaning, Maintenance plan or Help me decide.
Can I choose a one-time cleaning instead of a plan?
Absolutely. A one-time cleaning is a good way to get to know how I work. Not sure yet? Choose Help me decide and we'll talk it through. If you want regular visits later, a Clear-View Maintenance Plan is easy to set up.
What else can you take care of while you're there?
Windows come first, and plenty of customers ask what else I do. I can clean or repair your screens, wash the house, clean the deck or concrete, and even clean the roof. Ask for any of it in the same request, and each service is priced clearly on one quote. See other services.
House, roof, deck and concrete cleaning
Is it safe to wash vinyl siding?
Yes, with the right method. Siding gets a soft wash at low pressure. Higher pressure is saved for surfaces that can take it, like concrete driveways and walkways.
What's the difference between soft washing and pressure washing?
Soft washing uses low pressure and a cleaning solution for siding and other delicate surfaces. Pressure washing uses more force for hard surfaces such as driveways, walks and patios.
Will it hurt my plants or pets?
We talk through nearby plants, pets and outdoor items before we start, and take precautions that suit the method and your property.
Will every stain come out?
Not always. Rust and some other stains don't lift completely, so I assess them, test a spot when it makes sense and explain the likely result before treating them.
Can I get my house washed and my windows cleaned together?
Yes. Ask for both in the same request, and each service is priced clearly on one quote. We'll confirm whether both fit on the same visit.
Do you clean decks, driveways and patios?
Yes. Decks, driveways, walks and patios can all go on the same quote as your windows or a house wash, with each service priced clearly.
Do you clean roofs?
Yes. Roof cleaning is available, and I'll look at the roof before we agree on the work. You can ask about it in the same request as your windows.
Do you clean gutters?
Gutter cleaning is available together with roof cleaning. I don't offer it on its own.
Storefronts and commercial
Can you clean my storefront around business hours?
Yes. Tell me your hours, your busiest entrance and the glass you want cleaned, and we'll agree on timing and access. Storefronts can be a one-time cleaning or a recurring schedule. See storefront and commercial window cleaning.
Can you cover several locations?
Yes. Send the locations and the work needed at each, and I'll put together a site-specific scope and schedule.
Can you provide a certificate of insurance or a W-9?
Yes, a certificate of insurance, a W-9 and references are available on request. Subcontract and teaming inquiries are welcome too.
Quotes, scheduling and payment
Where do you work?
Charleston, South Charleston, Teays Valley, Hurricane, Winfield, Milton, Nitro and the towns in between. Not sure if you're on the route? Send your address and I'll let you know.
How do I get a free quote?
Use the quote form on this page, call or text 304-721-1915, or email [email protected]. Tell me your address and what you'd like cleaned, and choose One-time cleaning, Maintenance plan or Help me decide. Add any other services to the same request. Photos help, and your firm quote comes after I've seen the photos or the property.
Can you get it done before a certain date?
Tell me the date when you reach out, whether it's guests coming, a holiday or listing photos. I'll confirm availability before you make plans around the visit.
Who will I be working with?
You'll deal directly with me, Jeremy Myers, from your free quote through follow-up.
Are you insured?
Yes. Charleston Pressure Washing Services is Fully Insured ($2M) & Trusted Locally.
How can I pay?
Card, check or cash.
Do you offer gift cards?
Yes. A gift card works for window cleaning, screens or house washing, and you can buy one online.
Get your free quote
Tell me what you'd like cleaned. A photo or two always helps.
Choose One-time cleaning, Maintenance plan or Help me decide, and add any other services to the same request.
